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Unicorn Hat HD: no lights, no errors

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@msp wrote:

Hi support

I’m trying to run up the hat from my order (#PI247669) for the first time but it’s dark. The python snippets run without errors but I see no lights. I read somewhere the hat should illuminate when plugged in? I’m not seeing that.

Is there something I did wrong or something else I can try to probe the hardware?

I’ve upgraded via apt.

I tried the explorer hat from the same purchase and that worked ok.

pi@msp-raspberrypi:~/Pimoroni/unicornhathd/examples $ uname -a
Linux msp-raspberrypi 4.14.34-v7+ #1110 SMP Mon Apr 16 15:18:51 BST 2018 armv7l GNU/Linux

pi@msp-raspberrypi:~/Pimoroni/unicornhathd/examples $ python --version
Python 2.7.13

pi@msp-raspberrypi:~/Pimoroni/unicornhathd/examples $ ll ~/Pimoroni/unicornhathd/
total 16
drwxr-xr-x 3 pi pi 4096 May 21 15:13 examples-backup/
drwxr-xr-x 3 pi pi 4096 May 21 15:13 projects-backup/
drwxr-xr-x 3 pi pi 4096 May 21 15:38 examples/
drwxr-xr-x 3 pi pi 4096 May 21 15:38 projects/

pi@msp-raspberrypi:~/Pimoroni/unicornhathd/examples $ python matrixhd.py 
Matrix

Follow the white rabbit...

^C

pi@msp-raspberrypi:~/Pimoroni/unicornhathd/examples $ python demo.py 
Unicorn HAT HD: demo.py

This pixel shading demo transitions between 4 classic graphics demo effects.

Press Ctrl+C to exit!

Cheers

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