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"Snowflake Solo" problem - cannot change pattern

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hello and happy holidays,
I would like to thank you for the snowflake gift coming with my order.
but there is a tiny flaw. by pushing the mini push button switch sometimes works normally but others after ten or twenty tries. I cannot know if it’s a mechanical problem but occasionally I have to push hardly the button, others normally to achieve the next pattern and sometimes doesn’t make a touch at all. so the modes aren’t working properly. any suggestions?
thank you in advance

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